Self-Study Guide-UEECS0022 Install and configure a client computer operating system and software HLT Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPPSEC4001 Manage work health and safety in the security work environment CPPSEC4003 Assess and advise on client security needs CPPSEC4005 Facilitate security operations briefing and debriefing processes CPPSEC4022 Establish and implement ethics and governance arrangements for security businesses Elective units BSBESB402 Establish legal and risk management requirements of new business ventures BSBHRM415 Coordinate recruitment and onboarding BSBOPS401 Coordinate business resources CPPSEC4023 Implement contracting arrangements for security businesses BSBLDR413 Lead effective workplace relationships BSBLDR414 Lead team effectiveness BSBPEF402 Develop personal work priorities CPPSEC4004 Supervise security operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

sealants and adhesives AURTTF102 Inspect and service diesel fuel injection systems AURTTF105 Diagnose and repair engine forced-induction systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCAGB405 Analyse and interpret production data AHCAGB406 Keep financial records for primary production business AHCWHS402 Maintain workplace health and safety processes Electives AHCBIO401 Plan and implement a biosecurity program AHCBUS408 Operate within a budget framework AHCBUS409 Participate in an e-business supply chain AHCWRK404 Implement quality assurance procedures AHCWRK409 Supervise work routines and staff performance BSBCMM411 Make presentations BSBESB406 Establish operational strategies and procedures for new business ventures BSBESB407 Manage finances for new business ventures BSBFIN401 Report on financial activity BSBLDR414 Lead team effectiveness If you require RPL Kits with comprehensive benchmarking

Core Units CHCCOM002 Use communication to build relationships CHCDIV003 Manage and promote diversity CHCLEG001 Work legally and ethically CHCVOL003 Recruit

Self-Study Guide-UEECS0022 Install and configure a client computer operating system and software HLT Core units MSMENV272 Participate inOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the