ERF Checklist-CHCCSM001 Facilitate goal directed planning Skill Set A compliant set of RTO

A compliant set of RTO policies and procedures to run Skills First courses

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

configure and test internet protocol networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCCM2012 Work safely at heights CPCPCM2039 Carry out interactive workplace communication CPCPCM2040 Read plans

present and debate ideas BSBMKG433 Undertake marketing activities BSBMKG435 Analyse consumer behaviour BSBMKG439 Develop and apply knowledge of communications industry BSBWRT411 Write complex documents Elective units BSBMKG432 Research international markets Group A BSBMKG434 Promote products and services Group A BSBMKG437 Create and optimise digital media Group A BSBOPS404 Implement customer service strategies Group B BSBTEC303 Create electronic presentations Group B BSBTWK503 Manage meetings Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-CHCCSM001 Facilitate goal directed planning Skill Set A compliant set of RTOPlease contact us for more information!