Core units FNSINC301 Work effectively in the financial services industry Elective units BSBCMM301 Process customer complaints BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACM311 Process and manage payments FNSACM312 Reconcile financial transactions FNSACM313 Process authorised payments FNSACM411 Authorise valid expense payments FNSCRD302 Monitor and control accounts receivable FNSCRD311 Process applications for credit FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations If you require RPL Kits with comprehensive benchmarking
controls and instruments AURRTC001 Diagnose and repair marine exhaust and cooling systems AURRTE002 Inspect and service marine outboard engines AURRTX003 Diagnose and repair marine outboard and stern drive transmissions AURRTX004 Diagnose and repair marine inboard transmissions If you require RPL Kits with comprehensive benchmarking
Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking
maintain and test response equipment PUASAR022 Participate in rescue operation PUASAR024 Undertake road crash rescue PUAFIR324 Render hazardous materials incidents safe PUAFIR306 Identify
Core units CUAACD531 Refine drawing and other visual representation tools CUAPPR511 Realise a body of creative work CUAPPR512 Develop sustainability of own professional practice CUAPPR513 Present a body of own creative work CUAPPR515 Establish and maintain safe creative practice Elective units BSBCRT412 Articulate
Vocational Placement Kit-AHCLSC306 Implement a paving project MSA Core units FNSINC301 Work effectivelyA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.