SCORM Compliant Package-TLII5018 Manage customer service Session Plan Units of competency FNSACC517 Provide

Units of competency FNSACC517 Provide management accounting information FNSACC511 Provide financial and business performance information FNSACC516 Implement and maintain internal control procedures FNSACC512 Prepare tax documentation for individuals FNSACC514 Prepare financial reports for corporate entities FNSACC513 Manage budgets and forecasts If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOT4208 Implement workplace sustainability practices BSBCMM402 Implement effective communication strategies If you require RPL Kits with comprehensive benchmarking

Units of competency FBPBPG2001 Operate the bottle supply process FBPBPG3004 Operate the bottle sealing process FBPBPG3002 Operate the labelling process FBPBPG2003 Operate the carton packing process BSBWHS301 Maintain workplace safety FBPBPG3001 Operate the bottle filling process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCBUS518 Prepare and monitor budgets and financial reports CHCMGT007 Work effectively with the Board of an organisation AHCBUS511 Manage enterprise staff requirements AHCWHS401 Maintain work health and safety processes If you require RPL Kits with comprehensive benchmarking

risk assessment and risk control processes CPPCLO3103 Clean and maintain amenities CPPCLO3104 Clean high touch surfaces CPPCLO3105 Clean glass surfaces CPPCLO3106 Pressure wash and clean surfaces CPPCLO3111 Clean rooms

SCORM Compliant Package-TLII5018 Manage customer service Session Plan Units of competency FNSACC517 Provide* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.