Vocational Placement Kit-ICTSAS217 Connect a home based local wireless network AVI aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Units of competency HLTWHS006 Manage personal stressors in the work environment CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care * We can develop additional elective units that are not listed on request (Please contact us for further information)

We design and develop our resources in consultation with VET experts

ensuring consistent benchmarking across RTOs

codes and practices in the workplace UEECD0010 Compile and produce an energy sector detailed report UEECD0016 Document and apply measures to control WHS risks associated with electrotechnology work UEECD0019 Fabricate

Vocational Placement Kit-ICTSAS217 Connect a home based local wireless network AVI aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.