Learner Guide-BSBOPS505 Manage organisational customer service Discount procedures etc) are included to

procedures etc) are included to ensure that assessments are consistent and based on the Principles of Assessment and Rules of Evidence

Before we commence writing our assessment tools we identify the assessment requirements of the training package/accredited course

This package also includes:

Core units BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others BSBWOR204 Use business technology FNSINC301 Work effectively in the financial services industry Elective Units FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations FNSACM302 Prepare

Robust validations

Learner Guide-BSBOPS505 Manage organisational customer service Discount procedures etc) are included toOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce