Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking
Core units CHCCCS015 Provide individualised support CHCCCS023 Support independence and wellbeing CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTWHS002 Follow safe work practices for direct client care Elective units Group A electives - AGEING specialisation CHCAGE001 Facilitate the empowerment of older people CHCAGE005 Provide support to people living with dementia CHCCCS011 Meet personal support needs Elective units Group B electives - DISABILITY specialisation (4 units) CHCDIS001 Contribute to ongoing skills development using a strengths-based approach CHCDIS002 Follow established person-centred behaviour supports CHCDIS003 Support community participation and social inclusion CHCDIS007 Facilitate the empowerment of people with disability Elective units Group C electives - HOME AND COMMUNITY specialisation (4 units) CHCAGE001 Facilitate the empowerment of older people OR CHCDIS007 Facilitate the empowerment of people with disability Plus all of the following units: CHCCCS011 Meet personal support needs CHCCCS025 Support relationships with carers and families CHCHCS001 Provide home and community support services Other electives Choose (3 or 4 based on package requirements) CHCADV001 Facilitate the interests and rights of clients CHCAGE002 Implement falls prevention strategies CHCCCS001 Address the needs of people with chronic disease CHCCCS006 Facilitate individual service planning and delivery CHCCCS017 Provide loss and grief support If you require RPL Kits with comprehensive benchmarking
service and repair track type drive and support systems AURKTB001 Diagnose and repair mobile plant braking systems AURKTQ001 Diagnose and repair mobile plant final drive assemblies AURKTD002 Diagnose and repair mobile plant steering systems AURHTF002 Diagnose and repair heavy vehicle diesel fuel injection systems AURTTX006 Diagnose and repair hydrostatic transmissions * We can develop additional elective units that are not listed on request (Please contact us for further information)
development and wellbeing CHCECE043 Nurture creativity in children CHCECE044 Facilitate compliance in an education and care service CHCECE045 Foster positive and respectful interactions and behaviour in children CHCECE046 Implement strategies for the inclusion of all children CHCECE047 Analyse information to inform learning CHCECE048 Plan and implement children’s education and care curriculum CHCECE049 Embed environmental responsibility in service operations CHCECE050 Work in partnership with children’s families CHCPRP003 Reflect on and improve own professional practice Elective Units BSBPEF502 Develop and use emotional intelligence CHCPOL002 Develop and implement policy CHCMGT003 Lead the work team If you require RPL Kits with comprehensive benchmarking
sawmill operations and sawmilling equipment Elective units FWPCOT2244 Operate and maintain a thicknesser FWPCOT2245 Operate and maintain a table saw FWPCOT3235 Machine material using CNC machining and processing centres FWPCOT3272 Set up and run multi-head moulder/planer to produce simple profiles FWPCOT3273 Set up and run multi-head moulder to produce complex profiles FWPCOT3274 Cut timber products using high-speed optimiser FWPCOT3275 Set up
Learning and Assessment Kit-UEEDV0014 Test, report and rectify faults in data and voice installations MSF Units of competency SITXCCS007 EnhanceOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to