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Units of competency BSBHRM513 Manage workforce planning CHCECD001 Analyse and apply information that supports employment and career development If you require RPL Kits with comprehensive benchmarking
Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking
Core units FBPFSY1001 Follow work procedures to maintain food safety FBPOPR1004 Prepare basic mixes FBPOPR1005 Operate basic equipment FBPRBK1001 Finish products FBPWHS1001 Identify safe work practices FSKNUM09 Identify
implement and use ICT-based educational platforms TAEDEL802 Use e-learning with social media TAELED801 Design pedagogy for e-learning Electives TAELED803 Implement improved learning practice BSBRES801 Initiate and lead applied research If you require RPL Kits with comprehensive benchmarking
test and service batteries AURETR146 Remove and refit vehicle batteries AURTTA127 Carry out basic vehicle servicing operations If you require RPL Kits with comprehensive benchmarking
SCORM Compliant Package-SITXWHS001 Participate in safe work practices Compliance Resources Units of competency BSBHRM513 Manage* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
