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Units of competency MSS015021 Measure and report carbon footprint of a product or product class MSS015011 Conduct a sustainability energy audit * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking
Units of competency CHCPAS001 Plan for the provision of pastoral and spiritual care CHCPAS002 Provide pastoral and spiritual care CHCMHS001 Work with people with mental health issues CHCCCS016 Respond to client needs * We can develop additional elective units that are not listed on request (Please contact us for further information)
procedures and programs to meet legislative requirements RIIWHS403D Apply the mine work health and safety management plan BSBWHS403 Contribute to implementing and maintaining WHS consultation and participation processes If you require RPL Kits with comprehensive benchmarking
Core units AHCBUS511 Manage enterprise staff requirements AHCPCM507 Diagnose plant health problems AHCPHT511 Develop a horticultural production plan AHCWHS502 Manage work health and safety processes AHCWRK512 Plan
Session Plan-SITXCCS016 Develop and manage quality customer service practices Ready for Sale Units of competency MSS015021 MeasureOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these
