Self-Study Guide-SITXCCS008 Develop and manage quality customer service practices ELICOS Placement Test Core units CHCCCS044 Follow established

Core units CHCCCS044 Follow established person-centred behaviour supports CHCDIS017 Facilitate community participation and social inclusion CHCDIS018 Facilitate ongoing skills development using a person-centred approach CHCDIS019 Provide person-centred services to people with disability with complex needs CHCLEG003 Manage legal and ethical compliance CHCMHS001 Work with people with mental health issues HLTWHS003 Maintain work health and safety Elective units CHCCCS001 Address the needs of people with chronic disease CHCCCS007 Develop and implement service programs CHCCCS010 Maintain a high standard of service If you require RPL Kits with comprehensive benchmarking

present and debate ideas BSBCRT413 Collaborate in creative processes BSBESB406 Establish operational strategies and procedures for new business ventures BSBOPS402 Coordinate business operational plans CPCWHS1001 Prepare to work safely in the construction industry CPPBDN4107 Investigate construction methods for Class 1 and 10 buildings CUADES304 Source and apply design industry knowledge CUADES305 Source and apply information on the history and theory of design CUADES411 Generate design solutions CUADES413 Develop and extend design skills and practice CUADES423 Research and apply techniques in spatial design CUADIG303 Produce and prepare photo images If you require RPL Kits with comprehensive benchmarking

codes and specifications UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems UEERA0032 Diagnose and rectify faults in complex air conditioning/refrigeration systems UEERA0035 Establish the basic operating conditions of air conditioning systems UEERA0036 Establish the basic operating conditions of vapour compression systems UEERA0044 Find and rectify faults in single phase motors and associated controls UEERA0045 Find and rectify faults in three phase motors and associated controls UEERA0050 Install refrigerant pipe work

electrical apparatus and circuits UEEEL0069 Select and arrange equipment for special LV electrical installations UEERA0036 Establish the basic operating conditions of vapour compression systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

CPCCCA3002A Carry out setting out

Self-Study Guide-SITXCCS008 Develop and manage quality customer service practices ELICOS Placement Test Core units CHCCCS044 Follow establishedOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the