SCORM Compliant Package-ICTDMT501 Incorporate and edit digital video ICP services and assets CPCCCM3004 Identify

services and assets CPCCCM3004 Identify and apply information in construction plans

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

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draw and construct routine 2D and 3D shapes for work FSKNUM017 Use familiar and routine maps and plans for work FSKNUM018 Collect data and construct routine tables and graphs for work FSKDIG003 Use digital technology for non-routine workplace tasks FSKLRG009 Use strategies to respond to routine workplace problems FSKLRG010 Use routine strategies for career planning FSKLRG012 Apply strategies to plan and manage complex workplace tasks FSKLRG013 Apply strategies to respond to complex workplace problems FSKLRG014 Manage strategies for career progression FSKLRG015 Manage own work-related learning FSKLRG018 Develop a plan to organise routine workplace tasks If you require RPL Kits with comprehensive benchmarking

Core units RIIENV201E Identify and assess environmental and heritage concerns RIIRIS301E Apply risk management processes RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIICOM301E Communicate information RIIGOV201E Comply with site work processes/procedures RIIHAN309F Conduct telescopic materials handler operations

SCORM Compliant Package-ICTDMT501 Incorporate and edit digital video ICP services and assets CPCCCM3004 Identify* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.