LLND Kit-SITSS00035 Customer Service Management Skill Set SIS Units of competency AHCPMG308 Implement

Units of competency AHCPMG308 Implement pest management strategies FDFFS1001A Follow work procedures to maintain food safety AHCPLY204 Collect and pack eggs for human consumption AHCBIO202 Follow site quarantine procedures If you require RPL Kits with comprehensive benchmarking

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

Core units AHCAGB504 Plan production for the whole business AHCORG506 Manage an agroecology production system Elective units AHCORG401 Manage biodynamic production AHCORG402 Manage organic livestock production AHCORG403 Manage organic soil improvement AHCORG408 Manage on farm composting AHCORG503 Design and document an organic farm landscape AHCORG504 Develop and manage a community based marketing supply chain AHCORG505 Develop and monitor a sustainable production plan AHCORG507 Develop an organic and biodynamic management plan If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirements Elective units MSFGG4009 Apply standards and codes of practice for the glass industry MSFGG4010 Use glass industry data systems MSFGG4011 Manage glass industry production scheduling MSFGG4012 Perform laser measurement and levelling for glass windows and doors in buildings BSBCUS501 Manage quality customer service BSBLDR403 Lead team effectiveness BSBPMG409 Apply project scope management techniques BSBCUS402 Address customer needs BSBRSK401 Identify risk and apply risk management processes If you require RPL Kits with comprehensive benchmarking

Core units SIRRRTF002 Monitor retail store financials SIRXCEG004 Create a customer-centric culture SIRXHRM002 Maintain employee relations SIRXMGT002 Lead a frontline team SIRXRSK002 Maintain store security SIRXSLS003 Achieve sales results SIRXWHS003 Maintain workplace safety Elective units SIRXCEG008 Manage disrespectful

LLND Kit-SITSS00035 Customer Service Management Skill Set SIS Units of competency AHCPMG308 ImplementEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational