Self-Study Guide-HLTAADV002 Support the rights and needs of clients PowerPoint Core units FNSINC301 Work effectively

Core units FNSINC301 Work effectively in the financial services industry Elective units BSBCMM301 Process customer complaints BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACM311 Process and manage payments FNSACM312 Reconcile financial transactions FNSACM313 Process authorised payments FNSACM411 Authorise valid expense payments FNSCRD302 Monitor and control accounts receivable FNSCRD311 Process applications for credit FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations If you require RPL Kits with comprehensive benchmarking

quotes and tenders AHCBUS516 Develop and review a business plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit If you require RPL Kits with comprehensive benchmarking

Units of competency ICTCYS406 Respond to cyber security incidents ICTCYS402 Identify and confirm cyber security incidents ICTCYS403 Plan and implement information security strategies for an organisation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FBPFSY2002 Apply food safety procedures FBPFSY3003 Monitor the implementation of food safety and quality programs FBPOPR2070 Apply quality systems and procedures FBPPPL3004 Lead work teams and groups FBPSUG3008 Analyse and convey workplace information FBPWHS3001 Contribute to work health and safety processes FSKNUM031 Apply specialised mathematical calculations for work MSL973013 Perform basic tests Elective units FBPOPR3004 Set up a production or packaging line for operation FBPOPR3019 Operate and monitor interrelated processes in a production or packaging system FBPGRA3006 Implement a paddy receival and grain cleaning process FBPGRA3007 Implement a rice blending and cleaning process FBPGRA3008 Implement a rice colour sorting process FBPGRA3009 Implement a rice flour break process FBPBPG3002 Operate the labelling process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-HLTAADV002 Support the rights and needs of clients PowerPoint Core units FNSINC301 Work effectivelyOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the