aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking
Core units MSS403001 Review competitive systems and practices MSS403010 Facilitate change in an organisation implementing competitive systems and practices MSMENV472 Implement and monitor environmentally sustainable work practices Elective units MSS403005 Facilitate use of a Balanced Scorecard for performance improvement MSS403021 Facilitate a Just in Time system MSS403023 Monitor a levelled pull system of operations MSS403024 Work within a constrained process MSS403032 Analyse manual handling processes MSS403034 Organise products into groups MSMENV672 Develop workplace policy and procedures for environmental sustainability MSMWHS200 Work safely MSS014010 Optimise sustainability of a process or work area If you require RPL Kits with comprehensive benchmarking
charge and replace batteries and jump-start vehicles AURETR131 Diagnose and repair ignition systems AURJTB101 Diagnose and repair motorcycle braking systems AURJTD103 Diagnose and repair motorcycle suspension systems AURJTD104 Diagnose and repair motorcycle steering systems AURJTE101 Diagnose and repair motorcycle engines AURJTE103 Inspect and service motorcycle engines AURJTE104 Diagnose and repair motorcycle engine management systems AURJTQ102 Diagnose and repair motorcycle driveline systems AURJTR102 Diagnose and repair motorcycle charging systems AURJTR103 Diagnose and repair motorcycle starting systems AURJTR104 Diagnose and repair motorcycle dynamic control systems AURJTX101 Diagnose and repair motorcycle clutch systems AURJTX102 Diagnose and repair motorcycle manual transmissions AURTTA118 Develop and carry out diagnostic test strategies AURTTB101 Inspect and service braking systems AURTTC103 Diagnose and repair cooling systems AURTTF101 Inspect and service petrol fuel systems AURTTF106 Diagnose and repair petrol carburettor systems AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective Units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURETR116 Read and apply vehicle wiring schematics and drawings AURETR122 Diagnose and repair vehicle dynamic control systems AURETR123 Diagnose and repair spark ignition engine management systems AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURETR132 Diagnose and repair automotive electrical systems AURJTJ001 Remove
Core units AMPCOR202 Apply hygiene and sanitation practices AMPCOR204 Follow safe work policies and procedures AMPCOR205 Communicate in the workplace AMPCOR206 Overview the meat industry FBPOPR2069 Use numerical applications in the workplace Electives AMPCOR201 Maintain personal equipment AMPR101 Identify species and meat cuts AMPR102* Trim meat for further processing AMPR103 Store meat product AMPR104* Prepare minced meat and minced meat products AMPR105 Provide service to customers AMPR106 Process sales transactions AMPR203 Select
Core Units AHCBUS610 Manage agribusiness risk Elective Units AHCBIO401 Plan and implement a biosecurity program AHCBUS511 Manage enterprise staff requirements AHCBUS609 Develop and review an enterprise strategic plan AHCBUS613 Manage human resources AHCMER502 Develop a sales strategy for rural products BSBLDR602 Provide leadership across the organisation BSBSTR501
Self-Study Guide-AURSBA102 Identify and match uncommon automotive parts FNS aggressive or abusive customers SIRXCEG006Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the