Learner Resources-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour RTO Policies and Procedures We design and develop our

We design and develop our resources in consultation with VET experts

Units of competency ICTNWK425 Build small wireless local area networks ICTTEN417 Install

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and maintain joining machines MSFFM3015 Set up

Units of competency ICTGAM301 Apply simple modelling techniques ICTGAM302 Design and apply simple textures to digital art CUADIG304 Create visual design components If you require RPL Kits with comprehensive benchmarking

Learner Resources-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour RTO Policies and Procedures We design and develop ourOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all