ERF Checklist-SITXCCS007 Enhance customer service exoperiences Certificate II Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2013 Use furniture making sector hand and power tools MSFGN2001 Make measurements and calculations MSFGN2004 Prepare simple scale drawings by hand MSMWHS200 Work safely Elective units CPCWHS1001 Work safely in the construction industry MEM16008 Interact with computing technology MSAPMSUP201A Receive or despatch goods MSMSUP240 Undertake minor maintenance MSMSUP273 Handle goods MSFKB2004 Provide assistance in cabinet installation MSFFM2016 Join solid timber MSFFM2015 Apply sheet laminates by hand If you require RPL Kits with comprehensive benchmarking

facilitate and review all aspects of case management CHCCSM004 Coordinate complex case requirements CHCCCS004 Assess co-existing needs If you require RPL Kits with comprehensive benchmarking

Units of competency SIRCDIS002 Deliver medicines to customers outside the pharmacy HLTWHS001 Participate in workplace health and safety SIRCINF001 Use pharmacy practices for infection control CHCDIV001 Work with diverse people If you require RPL Kits with comprehensive benchmarking

test and service batteries AURETR123 Diagnose and repair spark ignition engine management systems AURETR124 Diagnose and repair compression ignition engine management systems AURETR128 Diagnose and repair instruments and warning systems AURETR131 Diagnose and repair ignition systems AURETR132 Diagnose and repair automotive electrical systems AURHTL101 Inspect

Core units FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMB512 Identify and develop credit options for clients with special financial circumstances FNSFMB513 Present broking options to client with special financial circumstances FNSFMB514 Implement complex loan structure FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSRSK511 Undertake risk identification Elective units BSBESB404 Market new business ventures BSBHRM413 Support the learning and development of teams and individuals BSBLDR523 Lead and manage effective workplace relationships BSBLDR602 Provide leadership across the organisation BSBOPS502 Manage business operational plans If you require RPL Kits with comprehensive benchmarking

ERF Checklist-SITXCCS007 Enhance customer service exoperiences Certificate II Core units MSMENV272 Participate inPlease contact us for more information!