Unit Knowledge Guide-BSBRKG403 Set up a business or records system for a small business Learner Guide facilitate and review all aspects

facilitate and review all aspects of case management If you require RPL Kits with comprehensive benchmarking

no annual or ongoing fees

Units of competency FBPFSY4005 Conduct a traceability exercise FBPFSY3004 Participate in traceability activities If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAID016 Manage first aid services and resources HLTAID014 Provide Advanced First Aid HLTAID015 Provide advanced resuscitation and oxygen therapy HLTAID011 Provide First Aid If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-BSBRKG403 Set up a business or records system for a small business Learner Guide facilitate and review all aspectsOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner