PowerPoint-CHCDIS019 Provide person-centred services to people with disability with complex needs TAE aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

RTO Policies and Procedures - SRTOs 2015 and CRICOS/National Code 2018

If you require RPL Kits with comprehensive benchmarking

Units of competency ICTCYS406 Respond to cyber security incidents ICTCYS402 Identify and confirm cyber security incidents ICTCYS403 Plan and implement information security strategies for an organisation If you require RPL Kits with comprehensive benchmarking

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXLAN001 Conduct basic oral communication in a language other than English If you require RPL Kits with comprehensive benchmarking

PowerPoint-CHCDIS019 Provide person-centred services to people with disability with complex needs TAE aggressive or abusive customers SIRXCEG009Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered