SCORM Compliant Package-CHCMED002 Facilitate mediation DEF Units of competency SIRXECM001 Monitor

Units of competency SIRXECM001 Monitor and interpret online data analytics SIRXMKT002 Use social media to engage customers SIRXECM002 Prepare digital content SIRXCEG006 Provide online customer service If you require RPL Kits with comprehensive benchmarking

policies and procedures in the construction industry Elective Units BSBESB301 Investigate micro business opportunities CPCCPD3029 Remove graffiti and apply anti-graffiti coatings CPCCPD3032 Apply advanced wall coverings If you require RPL Kits with comprehensive benchmarking

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry Elective Units CPCCBL3016* Construct battered masonry walls and piers CPCCBL3017* Carry out tuck pointing and repointing to masonry CPCCST3017* Construct stone arches CPCCST3019* Lay stonemasonry stairs CPCCST3021* Restore stone work CPCCST3023 Apply drawing principles to stonemasonry CPCCST3024* Apply conservation principles and practices to heritage stonework CPCCST3025* Carry out basic stonemasonry demolition CPCCST2001* Prepare for stonemasonry construction process If you require RPL Kits with comprehensive benchmarking

Units of competency AURETU002 Recover vehicle refrigerants * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CHCMED002 Facilitate mediation DEF Units of competency SIRXECM001 Monitor* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.