Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
equipment and merchandise If you require RPL Kits with comprehensive benchmarking
Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2001 Use furniture making sector hand and power tools MSFFM2010 Set up and operate basic static machines MSFFM3009 Produce manual and computer-aided production drawings MSFFM3010 Prepare cutting list from plans and job specifications MSFGN2001 Make measurements and calculations MSFGN3001 Read and interpret work documents MSFGN3002 Estimate and cost job Elective units MSFFF2004 Prepare surfaces for finishing MSFFM2002 Assemble furnishing components MSFFM2004 Apply sheet laminates by hand MSFFM2007 Follow plans to assemble production furniture MSFFM2011 Apply manufactured board conversion techniques MSFFDT4009 Set up
inspect and refit light vehicle wheel and tyre assemblies AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURAFA103 Communicate effectively in an automotive workplace AURTTA104 Carry out servicing operations If you require RPL Kits with comprehensive benchmarking
Our learner and assessment resources can be used for an unlimited number of students within your RTO
Learner Resources-AHCMOM213 Operate and maintain chainsaws MSA Core units BSBCUE203 Conduct customerOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all