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Ships within 48 hours · Estimated delivery Aug 10 - Aug 15
The class activities book helps VET trainers and assessors to create an interactive learning environment
engaging and compliant classroom or webinar delivery of the qualification/unit
We provide a comprehensive learner guide as a separate document
Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)
procedures and recording tools to be used during the process
Learner Resources-UEEEC0003 Assemble and set up basic security systems EAL The class activities book helpsOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all
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