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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBHRM412 Support employee and industrial relations BSBHRM411 Administer performance development processes BSBHRM415 Coordinate recruitment and onboarding BSBHRM417 Support human resources functions and processes * We can develop additional elective units that are not listed on request (Please contact us for further information)
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Units of competency CUAAIR311 Present programs on-air CUAPOS311 Edit video and audio content for social media CUASOU415 Record sound CUAPPM312 Plan and prepare program content If you require RPL Kits with comprehensive benchmarking
Units of competency HLTINF001 Comply with infection prevention and control policies and procedures If you require RPL Kits with comprehensive benchmarking
Assessment Kit-CHCCSM016 Undertake advanced assessments SIT Units of competency SITXCCS007 EnhanceOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of
