Pay in 4 interest-free payments of $18.38 Learn more
Ships within 48 hours · Estimated delivery Aug 13 - Aug 18
Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity If you require RPL Kits with comprehensive benchmarking
replace and assemble engineering components MEM18060B Maintain
assess and control risks for outdoor recreation activities If you require RPL Kits with comprehensive benchmarking
Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking
Core units AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace AURSCA105 Sell automotive products and services AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Elective Units AURETR125 Test
Class Activity Book-TLIL0004 Apply conflict and grievance resolution strategies LGA Units of competency SITXCCS006 ProvideOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the
