Self-Study Guide-AHCIRG436 Implement an irrigation-related environmental protection program MSM aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)

assemble and dismantle utilities industry components* UEECD0020 Fix and secure electrotechnology equipment* UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEECD0042 Solve problems in ELV single path circuits* UEECD0051 Use drawings

Elective units BSBADM502 Manage meetings Group A BSBADM504 Plan and implement administrative systems Group A BSBADM506 Manage business document design and development Group A BSBPMG522 Undertake project work Group A BSBFIM502 Manage payroll Group A BSBCUS501 Manage quality customer service Group B BSBWOR501 Manage personal work priorities and professional development Group B BSBWOR502 Lead and manage team effectiveness Group B Additional electives BSBMGT502 Manage people performance Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCDRG305 Install drainage systems AHCIRG345 Install pressurised irrigation systems AHCIRG346 Operate pressurised irrigation systems AHCIRG347 Maintain pressurised irrigation systems AHCMOM304 Operate machinery and equipment AHCPCM305 Implement a plant nutrition program AHCPMG301 Control weeds AHCPMG302 Control plant pests

Units of competency AURETU002 Recover vehicle refrigerants * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-AHCIRG436 Implement an irrigation-related environmental protection program MSM aggressive or abusive customers SIRXECM002Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the