Self-Study Guide-PSPGEN021 Contribute to conflict management ELICOS Placement Test health and work practices Elective

health and work practices Elective units BSBSMB304 Determine resource requirements for the micro business BSBSMB403 Market the small business BSBSMB404 Undertake small business planning BSBSMB405 Monitor and manage small business operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCPMG301 Control weeds AHCWRK317 Coordinate work site activities AHCPMG302 Control plant pests

Units of competency BSBINN601 Lead and manage organisational change CHCMGT001 Develop

c power supplies UEEEL0046 Find and repair faults in LV d

procedures and programs to meet legislative requirements Elective units MSFGG4009 Apply standards and codes of practice for the glass industry MSFGG4010 Use glass industry data systems MSFGG4011 Manage glass industry production scheduling MSFGG4012 Perform laser measurement and levelling for glass windows and doors in buildings BSBCUS501 Manage quality customer service BSBLDR403 Lead team effectiveness BSBPMG409 Apply project scope management techniques BSBCUS402 Address customer needs BSBRSK401 Identify risk and apply risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-PSPGEN021 Contribute to conflict management ELICOS Placement Test health and work practices ElectiveOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the