Self-Study Guide-CUAATS111 Develop understanding of own Aboriginal and/or Torres Strait Islander identity Pre-order aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

health and work practices Elective units SHBBFAS003 Provide specialised facial treatments SHBBMUP001 Apply eyelash extensions SHBBMUP003 Design and apply make-up for photography SHBBMUP004 Design and apply remedial camouflage make-up SHBBNLS002 Apply gel nail enhancements SHBBNLS003 Apply acrylic nail enhancements If you require RPL Kits with comprehensive benchmarking

implementing and maintaining an organisation’s WHS management system CPCCBC6001 Apply building codes and standards to the construction process for large building projects CPCCBC6003 Establish

set up and operate horological workshop or service centre MEM13002 Undertake work health and safety activities in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMSUP205 Transfer loads PMASUP305 Operate offshore cranes PMASUP237 Undertake crane

Self-Study Guide-CUAATS111 Develop understanding of own Aboriginal and/or Torres Strait Islander identity Pre-order aggressive or abusive customers SIRXCEG009Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the