Learning and Assessment Kit-ICT40215 Certificate IV in Information Technology Support Forms Units of competency TAEDES503 Design

Units of competency TAEDES503 Design and develop e-learning resources TAEDEL501 Facilitate e-learning * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS016 Respond to client needs CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCADV001 Facilitate the interests and rights of clients CHCCCS005 Conduct individual assessments CHCCCS009 Facilitate responsible behaviour CHCCCS019 Recognise and respond to crisis situations CHCCCS017 Provide loss and grief support CHCCCS031 Provide individualised support CHCCCS038 Facilitate the empowerment of people receiving support * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMWHS110 Follow emergency response procedures MSMWJ201 Use high pressure water jetting equipment MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURBCA101 Work in a retail bicycle environment AURBTA104 Assemble new boxed bicycles for retail sale AURBTB002 Service bicycle hydraulic braking systems AURBTB003 Repair and overhaul bicycle hydraulic braking systems AURBTB101 Service and repair bicycle mechanical braking systems AURBTD101 Service bicycle steering systems AURBTD102 Service bicycle suspension systems AURBTD103 Repair and overhaul bicycle steering systems AURBTJ102 Service bicycle wheels and hubs AURBTJ103 Design and build bicycle wheels AURBTJ104 Repair and overhaul bicycle wheels and hubs AURBTQ001 Service bicycle drivetrain systems AURBTQ002 Repair and overhaul bicycle drivetrain systems AURBTV101 Remove

Units of competency CHCHCS001 Provide home and community support services CHCDIS007 Facilitate the empowerment of people with disability CHCCCS025 Support relationships with carers and families CHCCCS011 Meet personal support needs If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-ICT40215 Certificate IV in Information Technology Support Forms Units of competency TAEDES503 DesignOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to