Learning and Assessment Kit-CUASS00092 Sustainability Skill Set Diploma Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

present and debate ideas BSBCRT413 Collaborate in creative processes BSBCRT403 Explore the history and social impact of creativity BSBOPS404 Implement customer service strategies BSBTEC401 Design and produce complex text documents BSBTEC405 Review and maintain an organisation’s digital presence BSBWRT411 Write complex documents CUADES301 Explore the use of colour If you require RPL Kits with comprehensive benchmarking

Core units BSBFLM312 Contribute to team effectiveness FWPCOT3279 Assess and maintain saw technology tools FWPCOT3283 Sharpen and position blades or knives in chipper

identify and protect utilities AHCWRK309 Apply environmentally sustainable work practices If you require RPL Kits with comprehensive benchmarking

repair and re-fit light vehicle tyres and tubes AURTTF101 Inspect and service petrol fuel systems AURTTK102 Use and maintain tools and equipment in an automotive workplace BSBWHS332X Apply infection prevention and control procedures to own work activities If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-CUASS00092 Sustainability Skill Set Diploma Core units SIRWSLS004 Optimise customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to