Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
Units of competency SISOABS005 Establish ropes for single pitch abseiling on artificial surfaces SISXFAC001 Maintain equipment for activities SISOABS008 Lead single pitch abseiling activities on artificial surfaces SISXEMR001 Respond to emergency situations SISXCCS001 Provide quality service SISOABS002 Abseil single pitches
engaging and compliant classroom or webinar delivery of the qualification/unit
Core units BSBWHS411 Implement and monitor WHS policies
diseases and disorders AHCSOL303 Implement soil improvements for garden and turf areas Elective units AHCARB301 Implement a tree maintenance program AHCPCM304 Report on health and condition of trees AHCARB303 Perform pruning operations AHCARB305 Dismantle trees AHCARB306 Undertake aerial rescue AHCLSC304 Erect timber structures and features AHCARB308 Install cable and bracing AHCARB309 Implement a tree protection program AHCBER301 Work effectively in an emergency disease or plant pest response AHCBIO302 Identify and report unusual disease or plant pest signs AHCBER303 Carry out emergency disease or plant pest control procedures at infected premises If you require RPL Kits with comprehensive benchmarking
Learning and Assessment Kit-AURETR042 Remove, refit and operate electrical components following body repair activities MSA Core units SIRXCEG001 Engage theOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to