Unit Knowledge Guide-BSBINS309 Maintain business records Ready for Sale Core units BSBSUS201 Participate in

Core units BSBSUS201 Participate in environmentally sustainable work practices SHBHBAS001 Provide shampoo and basin services SHBHCUT001 Design haircut structures SHBHCUT002 Create one length or solid haircut structures SHBHCUT003 Create graduated haircut structures SHBHCUT004 Create layered haircut structures SHBHCUT005 Cut hair using over-comb techniques SHBHCUT007 Create combined traditional and classic men's haircut structures SSHBHCUT009 Cut hair using freehand clipper techniques SHBHCUT011 Design and maintain beards and moustaches SHBHCUT012 Shave heads and faces SHBHCUT013 Provide men's general grooming services SHBHDES001 Dry hair to shape SHBHIND001 Maintain and organise tools

plan and implement a building and construction planning process CPCCBC6014 Apply structural principles to the construction of large

Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers If you require RPL Kits with comprehensive benchmarking

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Units of competency AURTTL007 Inspect and service LPG fuel systems AURTTL008 Diagnose and repair LPG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-BSBINS309 Maintain business records Ready for Sale Core units BSBSUS201 Participate inOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner