Learner Resources-SITXCRI003 Respond to a customer in crisis Qualification procedures and programs BSBWRT411 Write

procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace Elective units BSBPEF402 Develop personal work priorities Group A BSBPEF502 Develop and use emotional intelligence Group A BSBCMM411 Make presentations Group B BSBCMM412 Lead difficult conversations Group B BSBHRM413 Support the learning and development of teams and individuals Group B BSBLDR411 Demonstrate leadership in the workplace Group B If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOT4208 Implement workplace sustainability practices BSBCMM402 Implement effective communication strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT530 Design user experience solutions ICTPRG535 Build advanced user interfaces ICTPRG553 Create and develop REST APIs ICTSAD612 Implement and maintain uses of containerisation ICTNWK603 Plan

Stage 5: The RPL Trainer and Assessor Kit

Units of competency MSFGN3002 Estimate and cost job MSFFT4009 Match furnishing style and materials to customer requirements MSFFM3005 Fabricate custom furniture MSFFT4001 Coordinate on-site installation of furnishing products MSFFM3006 Install furnishing products MSFFM3011 Measure and draw site layout for manufactured furniture products If you require RPL Kits with comprehensive benchmarking

Learner Resources-SITXCRI003 Respond to a customer in crisis Qualification procedures and programs BSBWRT411 WriteOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all