SCORM Compliant Package-CPPSEC3105 Coordinate provision of quality security services to clients Advanced Diploma Units of competency ICTICT429 Determine

Units of competency ICTICT429 Determine and confirm client business requirements ICTSAS445 Configure and troubleshoot operating system software ICTICT445 Connect and configure devices and hardware components ICTSAS446 Fault find and troubleshoot ICT equipment

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

and Digital (LLND) skills are crucial for both compliance and learner success

Units of competency CHCAOD008 Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCAOD007 Develop strategies for alcohol and other drugs relapse prevention and management CHCCCS004 Assess co-existing needs If you require RPL Kits with comprehensive benchmarking

Core units AHCWHS201 Participate in work health and safety processes AHCWRK204 Work effectively in the industry AHCWRK209 Participate in environmentally sustainable work practices Elective units AHCBAC201 Assist agricultural crop establishment AHCBAC202 Assist agricultural crop maintenance AHCBAC203 Assist agricultural crop harvesting AHCBIO201 Inspect and clean machinery for plant

SCORM Compliant Package-CPPSEC3105 Coordinate provision of quality security services to clients Advanced Diploma Units of competency ICTICT429 Determine* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.