Self-Study Guide-ICTSAS312 Provide basic system administration RII and compliance obligations under ASQA

and compliance obligations under ASQA Practice Guides

Core Units AURACA003 Build customer relations in an automotive workplace AURAEA004 Manage environmental and sustainability best practice in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace BSBSMB407 Manage a small team BSBWHS401 Implement and monitor WHS policies

Core units FNSINC411 Conduct work according to professional practices in the financial services industry Elective units FNSACC405 Maintain inventory records FNSACC412 Prepare operational budgets FNSACC413 Make decisions in a legal context FNSASIC311 Establish client relationship and analyse needs FNSCUS403 Deliver a professional service to customers FNSBNK414 Promote mobile banking services FNSFMK403 Interpret financial markets information FNSINC412 Apply and maintain knowledge of financial products and services FNSINC514 Apply ethical frameworks and principles to make and act upon decisions FNSSAM413 Identify and provide initial information to potential new clients FNSSAM422 Implement promotional strategies for financial products and services BSBAUD412 Work within compliance frameworks If you require RPL Kits with comprehensive benchmarking

Units of competency AHCPCM204 Recognise plants AHCECR203 Perform basic ecological restoration works AHCFAU202 Recognise fauna * We can develop additional elective units that are not listed on request (Please contact us for further information)

charge and replace batteries and jump-start vehicles AURETR132 Diagnose and repair automotive electrical systems AURVTA002 Remove and replace vehicle supplementary restraint systems AURVTN111 Remove and install vehicle rear vision mirrors AURVTP002 Mask vehicle panels and components AURVTP005 Apply rust prevention and sound deadening materials to vehicle body components * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-ICTSAS312 Provide basic system administration RII and compliance obligations under ASQAOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the