Class Activity Book-AURSAA001 Process customer complaints in an automotive workplace Graduate Diploma Core units BSBPMG630 Enable program

Core units BSBPMG630 Enable program execution BSBPMG634 Facilitate stakeholder engagement BSBPMG635 Implement program governance BSBPMG636 Manage benefits Elective units BSBCRT611 Apply critical thinking for complex problem solving BSBINS601 Manage knowledge and information BSBLDR601 Lead and manage organisational change BSBPEF502 Develop and use emotional intelligence BSBPMG632 Manage program risk BSBSTR601 Manage innovation and continuous improvement BSBSUS601 Lead corporate social responsibility ICTICT602 Develop contracts and manage contracted performance If you require RPL Kits with comprehensive benchmarking

Units of competency BSBXCS301 Protect own personal online profile from cyber security threats BSBXCS402 Promote workplace cyber security awareness and best practices BSBXCS303 Securely manage personally identifiable information and workplace information BSBXCS302 Identify and report online security threats * We can develop additional elective units that are not listed on request (Please contact us for further information)

tools and equipment to preserve biosecurity AHCBIO204 Follow site biosecurity procedures AHCMOM202 Operate tractors AHCMOM203 Operate basic machinery and equipment AHCMOM204 Undertake operational maintenance of machinery If you require RPL Kits with comprehensive benchmarking

Core units AHCBEK203 Open and reassemble a beehive AHCBEK205 Prepare and use a bee smoker AHCBEK206 Assemble and maintain beekeeping components AHCBEK301 Manage honey bee swarms AHCBEK302 Manipulate honey bee brood AHCBEK303 Re-queen a honey bee colony AHCBEK304 Remove a honey crop from a hive AHCBEK311 Transport bee hives by road to new apiary site AHCBEK312 Extract honey AHCBEK313 Manage pests and disease within a honey bee colony AHCBEK405 Select and establish an apiary site AHCWHS302 Contribute to workplace health and safety processes AHCWRK318 Comply with industry quality assurance requirements Electives AHCBEK307 Collect and store propolis AHCBEK308 Produce and harvest royal jelly AHCBEK309 Trap and store pollen AHCBEK310 Process raw wax into moulds AHCBEK402 Perform queen bee artificial insemination If you require RPL Kits with comprehensive benchmarking

diseases and disorders AHCGRI301 Maintain roof gardens

Class Activity Book-AURSAA001 Process customer complaints in an automotive workplace Graduate Diploma Core units BSBPMG630 Enable programOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the