SCORM Compliant Package-RIIRIS402E Carry out the risk management process ELICOS Placement Test aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Core units BSBCRT411 Apply critical thinking to work practices BSBTEC404 Use digital technologies to collaborate in a work environment BSBTWK401 Build and maintain business relationships BSBWHS411 Implement and monitor WHS policies

canter and reducer FWPCOT3286 Identify levelling and tensioning requirements for saw blades FWPCOT2246 Appearance grade hardwood sawn and milled products FWPCOT2249 Visually stress grade hardwood FWPCOT2250 Visually stress grade softwood FWPCOT2243 Tail out timber product and waste material FWPCOT3291 Apply principles of timber and process optimisation in sawmill operations If you require RPL Kits with comprehensive benchmarking

quotes and tenders AHCBUS518 Prepare and monitor budgets and financial reports If you require RPL Kits with comprehensive benchmarking

assess and control safety risks SITXFSA001 Use hygienic practices for food safety SITHKOP005 Coordinate cooking operations BSBDIV501 Manage diversity in the workplace SITXWHS003 Implement and monitor work health and safety practices SITXFIN003 Manage finances within a budget BSBSUS401 Implement and monitor environmentally sustainable work practices SITXMGT001 Monitor work operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-RIIRIS402E Carry out the risk management process ELICOS Placement Test aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.