Unit Knowledge Guide-SITHACS002 Provide housekeeping services to guests 22477VIC Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Core units AHCWHS401 Maintain work health and safety processes Elective units AHCORG401 Manage biodynamic production AHCORG402 Manage organic livestock production AHCORG403 Manage organic soil improvement AHCORG404 Arrange selling through community based marketing AHCORG405 Implement sustainable practices in the organic farm based business AHCAGB404 Plan and implement infrastructure improvements AHCAGB405 Analyse and interpret production data AHCBEK301 Manage honey bee swarms AHCBEK313 Manage pests and disease within a honey bee colony AHCBAC401 Manage pastures for livestock production AHCBAC402 Plan a pasture establishment program If you require RPL Kits with comprehensive benchmarking

Units of competency RIIWHS201D Work safely and follow WHS policies and procedures RIIRIS201D Conduct local risk control RIIERR205D Apply initial response First Aid RIICOM201D Communicate in the workplace RIIERR302E Respond to local emergencies and incidents RIIGOV201D Comply with site work processes/procedures If you require RPL Kits with comprehensive benchmarking

Core units CPCCBC4012 Read and interpret plans and specifications CPCCBC4014 Prepare simple building sketches and drawings Elective units CPCCBC4003 Select

Units of competency MSMPER202 Observe permit work MSMWHS200 Work safely MSMPER205 Enter confined space MSMPER200 Work in accordance with an issued permit If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-SITHACS002 Provide housekeeping services to guests 22477VIC Core units BSBCUE203 Conduct customerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner