Learning and Assessment Kit-AURSAA001 Process customer complaints in an automotive workplace Discount Units of competency CHCSOH013 Work

Units of competency CHCSOH013 Work with people experiencing or at risk of homelessness CHCSOH021 Work with clients within the social housing system CHCCCS004 Assess co-existing needs If you require RPL Kits with comprehensive benchmarking

calculate quantities and mark out materials CPCPCM2041 Work effectively in the plumbing services sector CPCPCM2043 Carry out WHS requirements CPCPCM2047 Carry out levelling CPCPCM2054 Carry out simple concreting and rendering CPCPCM3024 Prepare simple drawings CPCPCM3025 Install trench support CPCPDR2025 Install stormwater and sub-soil drainage systems and drain work site CPCPDR2026 Install prefabricated inspection openings and inspection chambers CPCPDR3021 Plan layout and install below ground sanitary drainage systems CPCPDR3023 Install on-site domestic wastewater treatment plants and disposal systems HLTAID011 Provide first aid Elective units CPCPDR2021 Locate and clear blockage (c) CPCCWHS2001 Apply WHS requirements

low elements SISOPLN004 Identify hazards

Core units AHCWHS301 Contribute to work health and safety processes AHCWRK309 Apply environmentally sustainable work practices Elective units AHCBIO301 Identify and report signs of unusual disease or pest Group A AHCCHM304 Transport and store chemicals Group A AHCCHM307 Prepare and apply chemicals to control pest

Units of competency CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCCCS020 Respond effectively to behaviours of concern CHCMHS007 Work effectively in trauma informed care CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCCSM005 Develop

Learning and Assessment Kit-AURSAA001 Process customer complaints in an automotive workplace Discount Units of competency CHCSOH013 WorkOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to