Training and Assessment Strategy-BSBSS00119 Customer Service Skill Set CRICOS Policies and Procedures defensible way to evaluate learner

defensible way to evaluate learner readiness

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking

MEM10004B Enter and change programmable controller operational parameters MEM10011B Terminate and connect specialist cables MEM12002B Perform electrical/electronic measurement MEM12004B Perform precision electrical/electronic measurement MEM18001C Use hand tools MEM18002B Use power tools/hand held operations MEM18046B Fault find/repair electrical equipment/components up to 1000 volts a

Core units CPCCCA2002 Use carpentry tools and equipment CPCCCA2011 Handle carpentry materials CPCCCA3001 Carry out general demolition of minor building structures CPCCCA3002 Carry out setting out CPCCCA3003 Install flooring systems CPCCCA3004 Construct and erect wall frames CPCCCA3005 Construct ceiling frames CPCCCA3006 Erect roof trusses CPCCCA3007 Construct pitched roofs CPCCCA3008 Construct eaves CPCCCA3010 Install windows and doors CPCCCA3016 Construct

components and finishes for kitchen designs MSFKB4016 Research and recommend materials

Training and Assessment Strategy-BSBSS00119 Customer Service Skill Set CRICOS Policies and Procedures defensible way to evaluate learnerYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.