aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)
match and process receipts BSBITU304 Produce spreadsheets BSBCUS301 Deliver and monitor a service to customers Additional electives BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others If you require RPL Kits with comprehensive benchmarking
induct and support volunteers CHCVOL004 Manage volunteer workforce development BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety Electives CHCAGE009 Provide services for older people CHCAOD001 Work in an alcohol and other drugs context CHCCCS007 Develop and implement service programs CHCCCS019 Recognise and respond to crisis situations * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency AHCBER302 Work effectively in a biosecurity emergency response AHCBER503 Manage active operational emergency disease or pest sites AHCBIO204 Follow site biosecurity procedures AHCBIO401 Plan and implement a biosecurity program If you require RPL Kits with comprehensive benchmarking
Core units AHCPER401 Provide advice on permaculture principles and practices AHCPER404 Plan and implement permaculture works AHCPER405 Select appropriate technology for a permaculture system AHCPER406 Identify and analyse bioregional characteristics and resources AHCPER413 Evaluate suitability of species as solutions for permaculture applications Elective units AHCPER402 Design a rural permaculture system AHCPER307 Establish a rural permaculture system AHCPER308 Establish an urban permaculture system AHCPER402 Design a rural permaculture system AHCPER403 Design an urban permaculture system AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework If you require RPL Kits with comprehensive benchmarking
Self-Study Guide-CPCCPD3021 Prepare existing coated surface for painting CPP aggressive or abusive customers SIRXECM002Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the