Learner Guide-AURVTN132 Inspect vehicle damage and determine repair procedures Learner Guide present and debate ideas BSBCRT413

present and debate ideas BSBCRT413 Collaborate in creative processes BSBCRT403 Explore the history and social impact of creativity BSBOPS404 Implement customer service strategies BSBTEC401 Design and produce complex text documents BSBTEC405 Review and maintain an organisation’s digital presence BSBWRT411 Write complex documents CUADES301 Explore the use of colour If you require RPL Kits with comprehensive benchmarking

Units of competency FBPOPR1017 Follow work procedures to maintain quality FBPPPL1001 Communicate workplace information FBPOPR2074 Carry out manual handling tasks FBPFSY1002 Follow work procedures to maintain food safety FBPWHS1001 Identify safe work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry RIICCM209E Carry out concrete work RIICRC208E Lay pipes RIICBS202E Hand spread asphalt If you require RPL Kits with comprehensive benchmarking

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units MSS407003 Analyse process changes MSS407008 Capture learning from daily activities in an organisation MSS407010 Improve visual management in the workplace MSS407011 Manage benchmarking studies If you require RPL Kits with comprehensive benchmarking

Learner Guide-AURVTN132 Inspect vehicle damage and determine repair procedures Learner Guide present and debate ideas BSBCRT413Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce