Units of competency MSS017009 Analyse and determine organisational risk areas in sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful
identify and rectify telecommunications network faults ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN202 Use hand and power tools ICTWOR308 Provide customer service to telecommunications customers If you require RPL Kits with comprehensive benchmarking
communicate and search securely on the internet If you require RPL Kits with comprehensive benchmarking
Units of competency HLTAHA024 Work within a community rehabilitation environment HLTAHA004 Support client independence and community participation * We can develop additional elective units that are not listed on request (Please contact us for further information)
Unit Knowledge Guide-CHCPRT036 Undertake and implement planning with at-risk children and young people and their families Diploma Units of competency MSS017009 AnalyseOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner