Self-Study Guide-CHCCSM004 Coordinate complex case requirements MSL Core units BSBTWK201 Work effectively

Core units BSBTWK201 Work effectively with others SITXCCS009 Provide customer information and assistance SITXWHS005 Participate in safe work practices Elective Units SITXFSA005 Use hygienic practices for food safety BSBPEF202 Plan and apply time management SITXCOM006 Source and present information If you require RPL Kits with comprehensive benchmarking

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CUALGT313 Install and test lighting equipment CUALGT314 Install and operate follow spots CUALGT311 Operate basic lighting CUAWHS312 Apply work health and safety practices CUALGT312 Repair and maintain lighting equipment CUALGT211 Develop basic lighting skills If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and troubleshoot medium enterprise routers ICTNWK508 Install

ICTSAS308 Run standard diagnostic tests

Self-Study Guide-CHCCSM004 Coordinate complex case requirements MSL Core units BSBTWK201 Work effectivelyOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the