Vocational Placement Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set FBP All CAQA LLND Kits undergo

All CAQA LLND Kits undergo industry validation

RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity

Core units FNSACC511 Provide financial and business performance information FNSACC512 Prepare tax documentation for individuals FNSACC513 Manage budgets and forecasts FNSACC514 Prepare financial reports for corporate entities FNSACC516 Implement and maintain internal control procedures FNSACC517 Provide management accounting information Elective Units BSBITU402 Develop and use complex spreadsheets FNSACC408 Work effectively in the accounting and bookkeeping industry FNSINC601 Apply economic principles to work in the financial services industry FNSINC602 Interpret and use financial statistics and tools FNSTPB503 Apply legal principles in consumer and contract law Additional electives FNSTPB504 Apply legal principles in corporations and trust la FNSTPB505 Apply legal principles in property law FNSACC601 Prepare and administer tax documentation for legal entities FNSACC607 Evaluate business performance If you require RPL Kits with comprehensive benchmarking

Core Units CHCDIV001 Work with diverse people HLTPOP005 Work in a population health context HLTPOP006 Contribute to working with the community to identify health needs HLTPOP007 Contribute to population health project planning HLTWHS001 Participate in workplace health and safety BSBWOR301 Organise personal work priorities and development Elective Units CHCAOD001 Work in an alcohol and other drugs context CHCCCS001 Address the needs of people with chronic disease CHCCCS014 Provide brief interventions CHCCCS028 Provide client-centred support to people in crisis CHCCCS038 Facilitate the empowerment of people receiving support CHCCCS040 Support independence and wellbeing CHCCDE020 Implement participation and engagement strategies

procedures and programs to meet legislative requirements FBPFST4004 Perform microbiological procedures in the food industry FBPFST5002 Identify and implement required process control for a food processing operation FBPFST5005 Examine the biochemical properties of food FBPFST5006 Apply food microbiological techniques and analysis FBPFST6001 Develop

Vocational Placement Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set FBP All CAQA LLND Kits undergoA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.