Assessment Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set Course Units of competency AHCLSK313 Monitor

Units of competency AHCLSK313 Monitor livestock production growing environments AHCLSK306 Coordinate and monitor production performance AHCLSK331 Comply with industry animal welfare requirements AHCPLY307 Implement and monitor biosecurity measures in poultry production AHCLSK310 Implement feeding plans for intensive production * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURTTL108 Diagnose and repair LPG fuel systems AURTTL007 Inspect and service LPG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people If you require RPL Kits with comprehensive benchmarking

Units of competency SITTTSL003 Provide advice on international destinations SITTTSL004 Provide advice on Australian destinations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSS017010 Determine process loss through mass or energy balancing If you require RPL Kits with comprehensive benchmarking

Assessment Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set Course Units of competency AHCLSK313 MonitorOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of