Learner Resources-SITXCCS008 Develop and manage quality customer service practices CUA RTO Policies and Procedures -

RTO Policies and Procedures - SRTOs 2015 and CRICOS

Our learner and assessment resources have been aligned to learner cohorts

Communicate professionally using sector-specific terminology

We can also provide you with CRICOS and ELICOS compliant policies and procedures

RTO Forms - SRTOs 2015

Learner Resources-SITXCCS008 Develop and manage quality customer service practices CUA RTO Policies and Procedures -Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all