Qualitative Data Analysis Using a Dialogical Approach Steve Hothersall The service process design landscape

The service process design landscape is rapidly evolving

From ageism to public health

from atoms to quasars

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Qualitative Data Analysis Using a Dialogical Approach Steve Hothersall The service process design landscapeIn this important new text, Paul Sullivan introduces readers to a qualitative methodology rooted in the analysis of dialogue and subjectivity: the dialogical approach. Sullivan unpacks the theory behind a dialogical approach to qualitative research, and relates issues of philosophy and methodology to the practical process of actually doing qualitative research. Sullivan's book foregrounds the role of atmosphere, subjectivity and authorial reflection